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Phil Sexton
Data ingresso 06 mag 2021
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Ultima attività 22 ott 2021
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Ultima attività di Phil Sexton
Phil Sexton ha commentato,
Commento nella community Feedback - Ticketing system (Support)
All I need is to be able to add 2 CC's to an automated email (Macro) to say that they have contacted the wrong department and then close the ticket. The reason that I have to add them in by CC is because they cannot see the ticket details any other way.
If you have another way for my non agent staff to see tickets for a particular brand, that would also fix my issue.
Visualizza commento · Data ultimo post: 31 lug 2019 · Phil Sexton
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