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Martin

Data ingresso 15 apr 2021

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Ultima attività 25 ott 2022

Zendesk Luminary

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Commento nella community Feedback - Ticketing system (Support)

Same here. No matter how many funky placeholder hacks I tried, I was honestly shocked that it's not possible to add the ticket description to the confirmation email we send out after a ticket has been created. I hope to get this functionality soon, but I don't have high hopes. It's just clear that Zendesk is not the right tool to bet on, if you want to create good CX for your customers.

Visualizza commento · Data ultimo post: 14 lug 2022 · Martin

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