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Rachel Johnsen
Data ingresso 13 mag 2021
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Ultima attività 23 ott 2021
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Ultima attività di Rachel Johnsen
Rachel Johnsen ha commentato,
@... thank you!
Visualizza commento · Data ultimo post: 28 gen 2021 · Rachel Johnsen
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Rachel Johnsen ha commentato,
Do anyone know the ideal dimensions for the emoticons? If we were going to use an image to rate satisfaction.
Thank you!
Visualizza commento · Data ultimo post: 27 gen 2021 · Rachel Johnsen
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Rachel Johnsen ha commentato,
Thank you Chandra!
Visualizza commento · Data ultimo post: 05 gen 2021 · Rachel Johnsen
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Rachel Johnsen ha commentato,
Hey there,
I set our agent schedules for 9am - 5:30pm, however, but I arrived there was no schedule set. When I pull data from before the schedule was set, will the new schedule apply to it?
For example: if I set the schedule in 2020, but pulled First Reply Times from 2019, would the schedule be applied to it after the fact?
Thanks for your help,
Rachel
Visualizza commento · Data ultimo post: 04 gen 2021 · Rachel Johnsen
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