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Marilyn Silva

Data ingresso 13 mag 2021

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Ultima attività 07 ott 2024

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Marilyn Silva ha commentato,

CommentoSetting up Talk

I'm wanting to link existing external toll-free numbers to our Zendesk account. The issue is that they all have IVRs set up and I'm not sure how I can get the verification code required to complete the linking in Zendesk. Are there any workarounds or tips for how to get this to work?

Visualizza commento · Data ultimo post: 07 ott 2024 · Marilyn Silva

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Marilyn Silva ha commentato,

Commento nella community Developer - Zendesk APIs

Is it possible to use a placeholder for a custom user field like this? My goal is to have a custom organization field flow to the ticket field when an email comes in.

Visualizza commento · Data ultimo post: 15 mar 2024 · Marilyn Silva

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Marilyn Silva ha commentato,

CommentoManaging Talk

Is there a way to only route calls to a secondary group if a certain hold time has been exceeded?

Visualizza commento · Data ultimo post: 12 gen 2024 · Marilyn Silva

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Marilyn Silva ha commentato,

Commento nella communityAnnouncements

I'm interested!

Visualizza commento · Data ultimo post: 12 nov 2023 · Marilyn Silva

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