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Octave

Data ingresso 13 mag 2021

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Ultima attività 16 ott 2021

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Hi!  Is there a way to understand ticket touches for tickets submitted by an end user, not just those created by agents?  I'd like to understand the number of tickets submitted to our team and the breakdown of touches between the ticket's submission and it being submitted as closed.

Visualizza commento · Data ultimo post: 24 feb 2021 · Octave

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