Matthew Erickson

In the Overview it say you can "create a list of related articles based on labels." No where in this article explains how to do that. How can this be done?

Zendesk needs a way to track meta data for Guide articles with the ability to filter based on multiple Label selections. For instance if I want to see all my articles the Labels X & Y or any other combination. Currently you can only filter by one Label from the article list.

I was looking for a way to export a list of article titles with the associated Labels applied to each. We are trying to look for themes in our articles and how each performs, helpfulness wise.

Does the article need to be published to 'Everyone' in order to be able to enable content blocks? I'm trying to test something in a content block but it's not giving me the option. I only see the option in articles that are published and visible to everyone.