Ricerche recenti


Nessuna ricerca recente

Support Team's Avatar

Support Team

Data ingresso 13 mag 2021

·

Ultima attività 26 ott 2021

Seguiti

0

Follower

0

Attività totali

2

Voti

0

Abbonamento

1

PANORAMICA ATTIVITÀ

Ultima attività di Support Team

Support Team ha commentato,

CommentoGeneral questions about email and email template

This seem to be working fine for us, where we relay incoming messages to zendesk. In the process of relaying we changing From header (always same for all messages that arrive to Zendesk), but preserve original requester's email in Reply-To header. 

Zendesk seem to pick up correct email from the Reply-To header during Ticket creation, but we see that each new message is flagged because From and Reply-To are different. Is there a way to disable that warning?

Visualizza commento · Data ultimo post: 05 gen 2021 · Support Team

0

Follower

0

Voti

0

Commenti