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Teresa Goodnough
Data ingresso 13 mag 2021
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Ultima attività 27 mar 2023
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Ultima attività di Teresa Goodnough
Teresa Goodnough ha commentato,
Hi, need to know as soon as possible. Can you report out on a user's primary and secondary email address? If so how?
Visualizza commento · Data ultimo post: 27 mar 2023 · Teresa Goodnough
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Teresa Goodnough ha creato un post,
Ticket tabs for our team work more efficiently with the Ticket Number and the Ticket Subject. At minimum at least add the option to display Ticket Number and Requester Or Ticket Number and Ticket Subject. Doing so would enhance the agents experience.
Data ultimo post: 23 feb 2023 · Teresa Goodnough
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Teresa Goodnough ha commentato,
The agent experience would be enhanced if there is an option to change the view from "oldest to newest" or "newest to oldest". This update would allow the agents more options to organize their workspace.
Visualizza commento · Data ultimo post: 23 feb 2023 · Teresa Goodnough
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Teresa Goodnough ha commentato,
100% agree our team needs the ticket subject back in the tab title or the option to use Ticket Subject and Ticket Number or Requester and Ticket Number
Visualizza commento · Data ultimo post: 23 feb 2023 · Teresa Goodnough
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