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Movell Sarran

Data ingresso 27 feb 2023

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Ultima attività 08 dic 2023

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Movell Sarran ha commentato,

CommentoGeneral questions about email and email template

Where are you with this Zendesk?
Why does a system not email back to the email that submitted the ticket? what the logic?

Visualizza commento · Data ultimo post: 08 dic 2023 · Movell Sarran

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Movell Sarran ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Any update on this? 
What is the logic in not emailing back to the email address that emailed us?

Visualizza commento · Data ultimo post: 08 dic 2023 · Movell Sarran

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Movell Sarran ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Has this been resolved yet? 

Visualizza commento · Data ultimo post: 20 lug 2023 · Movell Sarran

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Movell Sarran ha commentato,

Commento nella community Q&A - Help center and community

just saw this: You will now receive a notification if there are posts or comments in the content moderation queue when it is checked every four hours. You will also receive notifications for the spam queue.

https://support.zendesk.com/hc/en-us/articles/4408894193562-Moderating-end-user-content 

Visualizza commento · Data ultima modifica: 28 giu 2023 · Movell Sarran

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Movell Sarran ha commentato,

Commento nella community Q&A - Help center and community

is there a way to get alerted when there is something to approve? i see a Follow button but where does that notify you? Nothing sent out after testing.

Visualizza commento · Data ultimo post: 28 giu 2023 · Movell Sarran

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Movell Sarran ha commentato,

CommentoWorking with articles in the knowledge base

Can you insert Guide articles easily into Agent Live Chats?

Visualizza commento · Data ultimo post: 10 apr 2023 · Movell Sarran

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Movell Sarran ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Please bring back the numbers. We have multiple views, with 100s of tickets, where skipping to Page X was much more valuable than clicking Next many times.

Visualizza commento · Data ultimo post: 28 mar 2023 · Movell Sarran

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Movell Sarran ha commentato,

CommentoWorking with articles in the knowledge base

Can you insert Guide articles easily into Agent Live Chats?

Visualizza commento · Data ultimo post: 27 feb 2023 · Movell Sarran

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