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Peter McKesson

Data ingresso 17 mag 2021

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Ultima attività 30 dic 2021

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Peter McKesson ha commentato,

CommentoAdditional ticket channels

Great. We very much look forward to getting this figured out. This has been a real challenge ever since moving from Intercom. I look forward to hearing from you.

Visualizza commento · Data ultimo post: 30 dic 2021 · Peter McKesson

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Peter McKesson ha commentato,

CommentoAdditional ticket channels

Would there be any reason for a delay in this Notification List updating?  We seem to be noticing a delay when the messaging with a client is current and frequent.  On some of the other "chatting" softwares we used in the past the conversation updates were almost real time like you expect with a text message on your phone.  What should we expect with the Web widget and Messenger? 

Visualizza commento · Data ultimo post: 19 dic 2021 · Peter McKesson

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Peter McKesson ha commentato,

CommentoLive chat agent guide

Hello - I don't see these Settings > Personal and then Idle Timeout. Please advise.

Visualizza commento · Data ultimo post: 19 dic 2021 · Peter McKesson

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