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Rolf Woolen

Data ingresso 13 mag 2021

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Ultima attività 18 lug 2024

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Ultima attività di Rolf Woolen

Rolf Woolen ha commentato,

Commento nella community Feedback - Chat and Messaging (Chat)

To add to this, when we message with Zendesk from the agent workspace, we can opt to go back from a chat and start a new conversation. I am still in the process of implementing messaging, but it doesn't seem to function like this for us (please correct me if I'm wrong). Even if an ‘end chat’ option is added, the ability to go back and open another chat would be very helpful as our support team will often be chatting with a client's support team, and they may in turn be chatting with their end users, requiring them to have multiple chats open with us at the same time.

 

Visualizza commento · Data ultimo post: 17 lug 2024 · Rolf Woolen

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Rolf Woolen ha commentato,

CommentoPublishing and sharing dashboards

Is there a way to share a dashboard without having it send an email? 

Visualizza commento · Data ultimo post: 05 lug 2023 · Rolf Woolen

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Rolf Woolen ha commentato,

CommentoGlobal security and user access

For end user SAML SSO, if we have a single organization that requires this, and only users from that Org should use SSO, is there a way to lock it down so only IPs within the specified range in the SAML setup can see the option for SSO?

Visualizza commento · Data ultimo post: 08 mar 2023 · Rolf Woolen

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