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Alex Makhnytskyi

Data ingresso 13 mag 2021

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Ultima attività 02 mag 2023

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Alex Makhnytskyi ha commentato,

Commento nella community Feedback - Ticketing system (Support)

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Visualizza commento · Data ultimo post: 02 mag 2023 · Alex Makhnytskyi

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Alex Makhnytskyi ha commentato,

CommentoThird party and social messaging channels

Hello Zendesk Engineering,
Few questions:
1. Have you tested WhatsApp Group Chat? Does it work?
i.e. Client creating a Grup Chat, adding your business WhatsApp and starting a conversation between Support & a few clients. I would like to know if responses from different clients wil be added to the same ticket or no.

2. Is it possible to link the client's WhatsApp number with his email profile?

Visualizza commento · Data ultimo post: 23 feb 2023 · Alex Makhnytskyi

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