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Laura

Data ingresso 13 mag 2021

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Ultima attività 22 ott 2021

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Laura ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)
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Hi, Eugene,

Thanks for the reply.

Yes, but then if you want to order the tickets in descending order by week, you can see that for week 3, the closed tickets are more than the open tickets and it is at the bottom, when they could be first for that week (like the expected dashboard I shared).

 

Hope you can help me with this :) 

Visualizza commento · Data ultimo post: 28 apr 2021 · Laura

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CommentoUsing AI agents for email and web form
Product guides

Hello Nicole, we are still getting this issue.

Visualizza commento · Data ultimo post: 28 apr 2021 · Laura

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Post Feedback - Reporting and analytics (Explore)
Combine multiple tables in one

At the moment Zendesk has a limitation when adding a filter in Explosion, it shows you multiple tables when separating metrics within queries:

 

e.g. Article views:

Current:

Expected:

Data ultimo post: 28 apr 2021 · Laura

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