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Alex Short
Data ingresso 13 mag 2021
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Ultima attività 16 ott 2021
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Ultima attività di Alex Short
Alex Short ha commentato,
Hi Zendesk -
Can we please have the understanding of how to do the below?
1. A user(our client) does some action in our website. (e.g: filling a form) and we have their email address in our database. Note that user does not send any email to anybody. He/she just clicks on a button or fills a form.
2. Our backend calls Zendesk API
3. Zendesk should create a ticket , in a way that it seems our client has created this ticket (the ticket should be ready to be replied to the email of our client)
Is this possible? Thank you
Visualizza commento · Data ultimo post: 03 mar 2021 · Alex Short
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Alex Short ha commentato,
Hi Zendesk -
Can we please have the understanding of how to do the below?
1. A user(our client) does some action in our website. (e.g: filling a form) and we have their email address in our database. Note that user does not send any email to anybody. He/she just clicks on a button or fills a form.
2. Our backend calls Zendesk API
3. Zendesk should create a ticket , in a way that it seems our client has created this ticket (the ticket should be ready to be replied to the email of our client)
Is this possible? Thank you
Visualizza commento · Data ultimo post: 25 feb 2021 · Alex Short
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