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Kaela Chandrasekaran's Avatar

Kaela Chandrasekaran

Data ingresso 13 mag 2021

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Ultima attività 09 giu 2022

GoEnvoy.co

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Ultima attività di Kaela Chandrasekaran

Kaela Chandrasekaran ha commentato,

Commento nella community Developer - Zendesk APIs

Can you share your code? Where are you calling the api from?

Visualizza commento · Data ultimo post: 10 feb 2022 · Kaela Chandrasekaran

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Kaela Chandrasekaran ha commentato,

CommentoSingle sign-on

Hi Darenne -

Are you saying that one could write a routing script that would send users to standard Zendesk auth for some brands but to an SSO page for others? I understand sending users to different SSO pages based on brand but with both returning JWT tokens. I wasn't aware you can use Zendesk native auth as an option.  

Visualizza commento · Data ultimo post: 09 feb 2022 · Kaela Chandrasekaran

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Kaela Chandrasekaran ha creato un post,

Post Developer - Zendesk APIs

I am wondering if you can back date community comments (as part of a migration). In the past, you could not but I half remember that this changed. In the documentation it says:

"When the comment was created. *Writable on create by Help Center managers -- see Create Comment"

but Create Post Comment does not have any information on create date. Can you confirm that setting date is possible?

https://developer.zendesk.com/api-reference/help_center/help-center-api/post_comments/#create-post-comment

Data ultimo post: 02 nov 2021 · Kaela Chandrasekaran

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Kaela Chandrasekaran ha commentato,

Commento nella community Developer - Zendesk Apps Framework (ZAF)

I have a similar error - my setting is in a value of custom header but it looks blank when reaching the remote server. I have confirmed that the remote server does not echo back the value. Is there an issue with using a secure setting like this:

"cors": true,
"url":metadataSettings.baseUrl
"method":"POST",
"headers": {
"Accept":"application/json",
"abc-app-key":"{{setting.appkey}}",
"Content-Type":"application/json"
},
"secure":true,
"data":"{'appTypeID':4,}"

Visualizza commento · Data ultimo post: 04 ott 2021 · Kaela Chandrasekaran

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Kaela Chandrasekaran ha commentato,

CommentoUsing help center search

I would like to be able to set the base URL for my sources. For example, if my blog is at www.[domain].com/blog I want the source link to go there. Currently, it looks like the link is autogenerated to www.[domain].com URL. I can change this via customization in the theme but it would be nice to have that as part of the create source API. Is that something you may support in the future?

Visualizza commento · Data ultimo post: 03 ago 2021 · Kaela Chandrasekaran

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