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Daniel Bechtel
Data ingresso 22 ott 2021
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Ultima attività 26 ott 2021
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Ultima attività di Daniel Bechtel
Daniel Bechtel ha commentato,
+100
This is an enterprise must have functionality. You cannot evaluate the effectiveness, performance, needs, etc. if issues are split over potentially multiple organizations especially if your source is outside of Zendesk like an CRM system like Salesforce or others where organizations change and merge continuously.
Visualizza commento · Data ultimo post: 12 mar 2015 · Daniel Bechtel
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Daniel Bechtel ha commentato,
+1
especially when working with external CRM systems and organizations get merged all the time like in Salesforce.
Once a ticket is closed it is stuck under the "old" organization. You will not get a comprehensive view of all issues for "one" organization.
Visualizza commento · Data ultimo post: 14 ago 2014 · Daniel Bechtel
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