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Tim Hughes
Data ingresso 13 mag 2021
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Ultima attività 05 mag 2022
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Tim Hughes ha creato un post,
We recently switched to the Agent Workspace option and are strongly cosidering swithcng back to the legacy format. The biggest complaint of agents is that the ticket flow is reversed (oldest comment at the bottom instead of the top), and the reply box is moved to the bottom of the screen. It is very inconvenient to have to scroll down to find what you are looking for. Can this be reversed, or at least there be an option to specify how you want the comments to flow and to move the reply box back to the top?
Data ultimo post: 05 mag 2022 · Tim Hughes
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Tim Hughes ha commentato,
Very much needed
Visualizza commento · Data ultimo post: 27 apr 2022 · Tim Hughes
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