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Joel Mayer
Data ingresso 13 mag 2021
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Ultima attività 29 lug 2024
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Ultima attività di Joel Mayer
Joel Mayer ha commentato,
+1 for the very same practical reasons already mentioned here.
Visualizza commento · Data ultimo post: 20 ott 2023 · Joel Mayer
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Joel Mayer ha commentato,
+1
Visualizza commento · Data ultimo post: 25 ago 2023 · Joel Mayer
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Joel Mayer ha commentato,
+1 Our Light Agents are both helpful and need help! When they need help, the workflow should reflect that and not be burdensome.
Visualizza commento · Data ultimo post: 01 nov 2022 · Joel Mayer
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Joel Mayer ha commentato,
+1 for this! Echoing others' sentiments and use cases.
Visualizza commento · Data ultimo post: 27 ott 2022 · Joel Mayer
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Joel Mayer ha commentato,
+1 If a Light Agent has updated a ticket with information that's relevant to a ticket, how then should an Agent know that the information is available on the ticket?
I agree with Tyler Tew that being barred from all triggers and notifications is a step backward from simply being CCd. A better option would be to allow limited ability to facilitate internal team processes at least to the level of what a CCd individual can do.
Visualizza commento · Data ultimo post: 17 ott 2022 · Joel Mayer
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Joel Mayer ha commentato,
+1 This is a no brainer need
Visualizza commento · Data ultimo post: 08 set 2022 · Joel Mayer
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Joel Mayer ha commentato,
+1 Surprised this hasn't seen more activity.
Visualizza commento · Data ultimo post: 27 giu 2022 · Joel Mayer
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Joel Mayer ha commentato,
I voted a while ago, but commenting now to agree with others here. The data is there, but can't be reported on. Been patient, but saying now that I NEED IT!
Visualizza commento · Data ultimo post: 01 feb 2022 · Joel Mayer
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Joel Mayer ha commentato,
I second that. Very confused about where I can see this info.
Visualizza commento · Data ultimo post: 26 mar 2021 · Joel Mayer
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