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nathalie
Data ingresso 13 mag 2021
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Ultima attività 03 feb 2022
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Ultima attività di nathalie
nathalie ha commentato,
CommentoTicket management
ref Chris's message https://support.zendesk.com/hc/en-us/articles/4408888828570/comments/4408889597338
hello,
I had the same issue as Chris and fell on this question.
I found the answer here: https://support.zendesk.com/hc/en-us/articles/4408887617050-About-ticket-archiving
Zendesk automatically archives tickets 120 days after they are marked Closed. Archived tickets are excluded from views.
Hope this helps,
Nath.
Visualizza commento · Data ultimo post: 03 feb 2022 · nathalie
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