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Joseph Lanigan

Data ingresso 13 mag 2021

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Ultima attività 16 ott 2021

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Joseph Lanigan ha commentato,

CommentoAdditional ticket channels

Hi @..., thank you for the reply. My role is in customer service so when I am logged out of Zendesk I have no need to receive client calls. I guess I assumed that simply closing my browser or logging out of Zendesk would cease incoming calls to me. Do I need to also select "offline" before signing out? I'm just trying to stop the middle of the night calls from clients! :P

Visualizza commento · Data ultimo post: 16 set 2021 · Joseph Lanigan

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Joseph Lanigan ha commentato,

CommentoAdditional ticket channels

I have call forwarding enabled. When I sign out of Zendesk for the day, I still receive calls from clients on my phone. What gives??

Visualizza commento · Data ultimo post: 14 set 2021 · Joseph Lanigan

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