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Paul Doyle
Data ingresso 07 ott 2022
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Ultima attività 01 mar 2023
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Paul Doyle ha commentato,
CommentoUsers, groups, and organizations
If a secondary email address is added to an End User, will those 'closed' tickets associated to the secondary email address be available to the primary email address / user? I know open/pending tickets will be.
We have found that when merging accounts, the historic 'closed' tickets are not available for the primary user.
Our clients are looking to change their email address domain, but concerned about losing historic tickets which they require to view.
Visualizza commento · Data ultimo post: 07 ott 2022 · Paul Doyle
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