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Dan Lauer

Data ingresso 22 ott 2021

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Ultima attività 22 ott 2021

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Dan Lauer ha commentato,

Commento nella community Feedback - Ticketing system (Support)

+1 How can this not be a feature? Clients routinely email outside of the ticket thread and we need to post those emails and their attachments to the ticket. It's astonishing that there is no existing way to do this.

Visualizza commento · Data ultimo post: 21 ago 2017 · Dan Lauer

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Dan Lauer ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I just don't understand why, with the ability to define custom views, why it's not possible to specify which view a particular agent uses as the default "dashboard" view? How hard can it be?

Visualizza commento · Data ultimo post: 10 feb 2016 · Dan Lauer

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Dan Lauer ha commentato,

Commento nella community Feedback - Ticketing system (Support)

+1 Hard to believe there is not, at least, a customizable view for the Dashboard.

Visualizza commento · Data ultimo post: 08 set 2015 · Dan Lauer

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