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Steve Jones

Data ingresso 13 mag 2021

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Ultima attività 22 ott 2021

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Steve Jones ha commentato,

Commento nella community Feedback - Ticketing system (Support)

This is a serious problem.  If we cannot prohibit by organization, is it possible to disable merging tickets entirely?

Visualizza commento · Data ultimo post: 21 giu 2016 · Steve Jones

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Steve Jones ha commentato,

Commento nella community Feedback - Ticketing system (Support)

+1 here. For the customers that have complained about the frequency of the survey, I have created an exception.  But instead of getting to a place where a customer doesn't want any survey requests, I would prefer an option to randomly select tickets to survey, or even an option to send survey's on only every fourth ticket that the same customer opens, or something like that.

Visualizza commento · Data ultimo post: 22 ott 2015 · Steve Jones

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