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Mason Jackson

Data ingresso 16 mag 2021

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Ultima attività 16 ott 2021

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CommentoSlack integration

I saw a comment from @... that the ability to customize the notifications being sent to Slack was coming potentially at the end of 2020.  Any update on that?  We've recently hooked our two platforms together and when a long thread is sent to Zendesk to open a ticket the entire body of the ticket gets posted in Slack taking up the entire screen.  Ideally we just want the Subject to come through.

Visualizza commento · Data ultimo post: 12 apr 2021 · Mason Jackson

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