Joe Wheeler

I'll add my concerns to the above.  While I appreciate the responses, I don't feel like there is any intent to change direction.  I was actively working on expanding our usage of the answer bot as well as starting to use Flow Builder.  Based on what I am seeing, I'm putting all of that on hold.  There is no incentive for me to spend my precious time building out a tool that ends up being curtailed due to what appears to be a laughably low usage limit.  I would be perfectly happy paying if we kept the limits on resolution, but expanding that to any recommendation that the bot makes, regardless of whether it actually assists the user, feels very much like a cash grab.  I saw your comments about building out the functionality in Flow Builder, but again, I have no incentive to start using it if it's going to increase my costs without a proven track record of providing benefit.  

Hey Nicole, it did update after several hours.

Thanks,

Joe