Matrix Men

Anyone take the Zendesk Developer Certification and how was your experience?

I've been working lightly with ZAF via homegrown ASP application in our sandbox and production ZD instances. No real need to use ZAT.

Also have a strong understanding of REST APIs called through PowerShell scripts.

Can you recommend what I should brush up on and any resources you found most helpful

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Post has been edited by Zendesk to meet community standards.

Hello everyone,,

Does anyone have experiences with using google data studio to analyse and go through zendesk tickets https://showbox.bio/?

It may seem like a noob question bear with me still new to these things.

I know I can export tickets data as JSON with zendesk's rest API. I was planning on exporting the ticket as json into a file, then use this file to connect to data studio.

Seems like a rubbish things, I am wondering if there is a cleaner way to do this? Maybe put the json ticket into a database first? Or this is overkill?