Ricerche recenti
Nessuna ricerca recente

Rebecka Linnér
Data ingresso 28 mag 2021
·
Ultima attività 22 ott 2021
Seguiti
0
Follower
0
Attività totali
6
Voto
1
Abbonamenti
3
PANORAMICA ATTIVITÀ
BADGE
ARTICOLI
POST
COMMENTI NELLA COMMUNITY
COMMENTI AGLI ARTICOLI
PANORAMICA ATTIVITÀ
Ultima attività di Rebecka Linnér
Rebecka Linnér ha commentato,
Hi,
Why is it not possible to see and customize the default triggers made by the AnswerBot in the Messaging solution? Is this on your roadmap?
Visualizza commento · Data ultimo post: 27 mag 2021 · Rebecka Linnér
0
Follower
0
Voti
0
Commenti
Rebecka Linnér ha creato un post,
Hi!
It would be very beneficial to send the customer back to the AnswerBot once they have been served in a chat, as they might return with another question that the AnswerBot can answer - before choosing to start a chat again.
An idea could be to copy the "back" button used in the Classic Web Widget, or enable the agents to end a chat, which triggers the AnswerBot feedback loop. Or even better, enable the customer to end the chat --> which triggers the AnswerBot feedback loop.
Data ultimo post: 27 mag 2021 · Rebecka Linnér
5
Follower
13
Voti
7
Commenti