Ricerche recenti


Nessuna ricerca recente

Rebecka Linnér's Avatar

Rebecka Linnér

Data ingresso 28 mag 2021

·

Ultima attività 22 ott 2021

Seguiti

0

Follower

0

Attività totali

6

Voto

1

Abbonamenti

3

PANORAMICA ATTIVITÀ

Ultima attività di Rebecka Linnér

Rebecka Linnér ha commentato,

CommentoUsing AI agents for email and web form

Hi, 

Why is it not possible to see and customize the default triggers made by the AnswerBot in the Messaging solution? Is this on your roadmap?

 

Visualizza commento · Data ultimo post: 27 mag 2021 · Rebecka Linnér

0

Follower

0

Voti

0

Commenti


Rebecka Linnér ha creato un post,

Post Feedback - Chat and Messaging (Chat)

Hi!

It would be very beneficial to send the customer back to the AnswerBot once they have been served in a chat, as they might return with another question that the AnswerBot can answer - before choosing to start a chat again. 

An idea could be to copy the "back" button used in the Classic Web Widget, or enable the agents to end a chat, which triggers the AnswerBot feedback loop. Or even better, enable the customer to end the chat --> which triggers the AnswerBot feedback loop. 

Data ultimo post: 27 mag 2021 · Rebecka Linnér

5

Follower

13

Voti

7

Commenti