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Jeanne Howe
Data ingresso 22 ott 2021
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Ultima attività 22 ott 2021
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Ultima attività di Jeanne Howe
Jeanne Howe ha commentato,
Rafael,
The ticket has been closed as "Not Planned" I doubt ZenDesk is even looking at the comments.
We have stared looking at alternatives.
Jeanne
Visualizza commento · Data ultimo post: 13 lug 2017 · Jeanne Howe
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Jeanne Howe ha commentato,
Yuri,
That is disappointing. It leaves us having to re-evaluate whether or not we can support this integration or if we should consider other tools/options.
Jeanne
Visualizza commento · Data ultimo post: 07 giu 2017 · Jeanne Howe
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Jeanne Howe ha commentato,
Any update on this issue?
Visualizza commento · Data ultimo post: 05 giu 2017 · Jeanne Howe
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Jeanne Howe ha commentato,
Yuri,
Each of our clients have their own ZenDesk installation. They pay for it, they own it. We support these clients by pulling tickets into our JIRA instance. While we do have permission schemes in JIRA to "separate" the two client projects, our developers support both clients.
Since my company does not "own" the ZenDesk domains, there is no way to merge the two domains into a multi-brand.
Jeanne
Visualizza commento · Data ultimo post: 03 mag 2017 · Jeanne Howe
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Jeanne Howe ha commentato,
Yuri,
Setting up a multi-brand is not an option for us. We support mulitple clients, each client has their own domain. Security issues and proprietary information means there is no way to "combined" these clients into a multi-brand.
What is your recommendation for those of us that support multiple clients now that you have dropped this functionality?
Visualizza commento · Data ultimo post: 28 apr 2017 · Jeanne Howe
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