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Dex Randall
Data ingresso 22 ott 2021
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Ultima attività 22 ott 2021
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Dex Randall ha commentato,
Commento nella community Feedback - Ticketing system (Support)
I agree. The dashboard show open tickets, but not whether the 'Updater' was agent/end user. This info is critical for me, as I use it to spot which tickets need attention. Currently the dashboard is useless to me and I always have to pick the 'All Unsolved Tickets' or 'My Unsolved Tickets' view, to which I have added the 'Updater' column.
I would welcome the chance to edit the dashboard 'view' even if only to change the columns.
Visualizza commento · Data ultimo post: 07 apr 2013 · Dex Randall
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