Ricerche recenti


Nessuna ricerca recente

Joe Faurote's Avatar

Joe Faurote

Data ingresso 02 giu 2022

·

Ultima attività 12 gen 2024

Zendesk Luminary

Seguiti

0

Follower

0

Attività totali

6

Voti

2

Abbonamenti

2

PANORAMICA ATTIVITÀ

Ultima attività di Joe Faurote

Joe Faurote ha commentato,

Commento nella community Q&A - Users, groups, and organizations

I don't think this was possible prior to the rollout of the new customer profile page experience that is currently in beta.  Prior to that you could only define one organization per user, now you are presented with the following

From there select Customer details

Scroll down to Organizations and select Add organization

Enter the additional organizations for the user.

One important thing to note is to make sure you understand and choose the viewing rights for the organization in the organization panel to avoid any unwanted behavior.

None of this is automatic of course and will need to be performed manually for each additional organization you want to make the user a member against.

Visualizza commento · Data ultimo post: 12 gen 2024 · Joe Faurote

0

Follower

0

Voti

0

Commenti


Joe Faurote ha commentato,

CommentoAdditional ticket channels

Was there a change made recently that strips HTML tags, specifically table formatting, from support tickets?  We use these heavily with our internal comments for example to send lookup tables automatically for warranty determination and over the last week they've disappeared and things look horrible now.

Visualizza commento · Data ultimo post: 02 giu 2022 · Joe Faurote

0

Follower

0

Voti

0

Commenti