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Þorleifur Aðalsteinsson's Avatar

Þorleifur Aðalsteinsson

Data ingresso 28 mag 2021

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Ultima attività 22 ott 2021

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Ultima attività di Þorleifur Aðalsteinsson

Þorleifur Aðalsteinsson ha creato un post,

Post Feedback - Ticketing system (Support)

It would be a very nice feature to be able to customize what view an agent can see without having to make a group to apply to the view, especially when we have alot of agents that need access to different views.

Having an option to apply a view to just one agent, then we could have fewer groups to prevent missunderstanding

Data ultimo post: 19 mag 2021 · Þorleifur Aðalsteinsson

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Þorleifur Aðalsteinsson ha commentato,

Commento nella community Feedback - Ticketing system (Support)

This would be great.

We have an appointment system that we would love to organize by date/time. If zendesk could read into the subject of the ticket to organize it because we cannot change the subject format

Visualizza commento · Data ultimo post: 06 mag 2021 · Þorleifur Aðalsteinsson

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