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Roger Sandmeier

Data ingresso 28 mag 2021

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Ultima attività 04 feb 2022

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Roger Sandmeier ha commentato,

Commento nella community Q&A - Tickets and email

Hi Georg,

Sounds perfect.

Visualizza commento · Data ultimo post: 24 feb 2021 · Roger Sandmeier

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Roger Sandmeier ha commentato,

Commento nella community Q&A - Tickets and email

Hi,

We use our own contact form on our website, this then generates an email which arrives in a Gmail account and from there is retrieved by Zendesk and creates a ticket.

I would like to read the order number and insert it directly into a custom field in the ticket.

 

Visualizza commento · Data ultimo post: 24 feb 2021 · Roger Sandmeier

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Roger Sandmeier ha commentato,

Commento nella community Q&A - Tickets and email

Hi Maria,

i know this is a old tread but maybe you can help me, i need the order number from the email test in a ticket field, tried it your way but its not working. maybe you can help me

Visualizza commento · Data ultimo post: 18 feb 2021 · Roger Sandmeier

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