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Kaushik Sampath
Data ingresso 22 ott 2021
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Ultima attività 22 ott 2021
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Kaushik Sampath ha commentato,
Commento nella community Feedback - Chat and Messaging (Chat)
+1 on pre-chat form customization. Especially with customer dashboards where you have a logged in vs logged out experience, there isn't a need for a pre-chat form in the logged in experience. This will improve the end-user experience.
Also, customization of fields would be helpful especially when we're not intending to call the customer back, why would we even want to collect the phone no.?
Visualizza commento · Data ultimo post: 30 apr 2020 · Kaushik Sampath
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