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Brian Hensley

Data ingresso 22 ott 2021

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Ultima attività 22 ott 2021

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Brian Hensley ha commentato,

Commento nella community Feedback - Help Center (Guide)

Not going to repeat what everyone else has noted as the "why" this is needed.  But having had experience with multiple other ticketing systems, many have this feature. It is absolutely a hindrance when using ZenDesk for internal ticketing and process mapping. The more I use this tool, the more shocked I am at how much functionality it does NOT have that it's competitors do.

Please address.

Visualizza commento · Data ultimo post: 05 lug 2019 · Brian Hensley

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Brian Hensley ha commentato,

Commento nella community Feedback - Ticketing system (Support)

This still doesn't exist?  I have never used a ticketing system that DOESN'T have this feature.  Odd, considering ZenDesk is one of the leaders in the space.  

 

What I usually see is anything with a #ticketnumber in the subject auto attaches.

Visualizza commento · Data ultimo post: 13 giu 2019 · Brian Hensley

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