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Michael  Quinones's Avatar

Michael Quinones

Data ingresso 22 ott 2021

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Ultima attività 22 ott 2021

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Commento nella community Feedback - Ticketing system (Support)

We have a lot of pending and on hold cases we work with, we instruct our agents to work on thier tickets from thier queue and they consistently work with every status. As we deal with travel we need to be aware of check in dates, city of service and name of hotel  at all times. We cannot add these customized columns field to the dashboard view. I would love to see this feature added, it would be an immense help!

Visualizza commento · Data ultimo post: 12 nov 2013 · Michael Quinones

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