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Antonio Ortiz

Data ingresso 22 ott 2021

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Ultima attività 22 ott 2021

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Antonio Ortiz ha commentato,

Commento nella community Feedback - Ticketing system (Support)

We're currently using a program that automatically assigns approximately 10 emails from the queue to individual agents. This works really well for us, a team of 15+ agents.

We are in a Zendesk trial period right now and this is a bit of a problem. I'd rather not have someone spend time assigning out emails to different agents. Any other suggestions or workarounds for this issue? 

Visualizza commento · Data ultimo post: 23 giu 2010 · Antonio Ortiz

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