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Janine Deegan

Data ingresso 16 ott 2021

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Ultima attività 25 mar 2022

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Ultima attività di Janine Deegan

Janine Deegan ha commentato,

CommentoWorking with articles in the knowledge base

I'd like "Open in a new tab" to be defaulted On. Is there any way to do that?

Visualizza commento · Data ultimo post: 25 mar 2022 · Janine Deegan

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Janine Deegan ha commentato,

Commento nella community Feedback - Chat and Messaging (Chat)

This is also critical KPI data for our knowledge management program and a huge hindrance to being able to support the program through Zendesk. Any idea when an "articles linked in chat" metric will be available? We are on Agent Workspace. 

Visualizza commento · Data ultima modifica: 02 feb 2022 · Janine Deegan

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Janine Deegan ha commentato,

CommentoAdditional ticket channels

Is it possible to configure more than 10 search results from the Knowledge panel or do users just have to search again?

Visualizza commento · Data ultimo post: 10 gen 2022 · Janine Deegan

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Janine Deegan ha commentato,

Commento nella community Feedback - Chat and Messaging (Chat)

Very much agree. 

Visualizza commento · Data ultimo post: 15 nov 2021 · Janine Deegan

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Janine Deegan ha commentato,

Commento nella community Feedback - Help Center (Guide)

+1 yes please! 

Visualizza commento · Data ultimo post: 14 set 2021 · Janine Deegan

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