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Prashant

Data ingresso 03 feb 2022

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Ultima attività 26 mar 2024

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Ultima attività di Prashant

Prashant ha commentato,

Commento nella community Feedback - Ticketing system (Support)
Community

Thank you @Jessica G.

Visualizza commento · Data ultimo post: 26 mar 2024 · Prashant

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Prashant ha commentato,

Commento nella community Q&A - Help center and community
Community

Hi Jillian Coury,

Try to use this CSS in style.css file

.articles h2{
font-size: 24px;
}
Adjust font-size your required size.
 
 

Visualizza commento · Data ultimo post: 26 mar 2024 · Prashant

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Prashant ha creato un post,

Post Feedback - Ticketing system (Support)
Zendesk support menu tabs not aligned center

Zendesk menu options not aligned center.

Data ultimo post: 26 mar 2024 · Prashant

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Prashant ha commentato,

Commento nella community Q&A - Help center and community
Community

Hi raphael peguet,

Try to use below code in Home_page.hbs

   

Show text to agents

 

 

 

Visualizza commento · Data ultimo post: 26 mar 2024 · Prashant

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Prashant ha creato un post,

Post Q&A - Account and billing
How to identify brand domain name change effects on the Zendesk support

Hi team,

my company has multiple brands on Zendesk support.
I want to change one of the brand names support.abc.com to support.xyz.com based on host mapping.it's affected by 
the help center, Dynamic content, views, macros, webhooks, triggers, email, custom applications, Zendesk applications,brand-id, etc.
How I can find that?

So how i can test this host mapping side effects on a sandbox account or trial account or directly on the production environment  🤦‍♂️

Thanks,

Data ultima modifica: 12 ott 2022 · Prashant

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Prashant ha commentato,

Commento nella community Q&A - Help center and community
Community

Thanks Dane reply.
I my case user segments shown based on creation date! is there any solution to display newly created segment one shown top list?

Visualizza commento · Data ultimo post: 13 ago 2022 · Prashant

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Prashant ha creato un post,

Post Q&A - Help center and community
Guide user segments list view
Hi team, My client have around 24 user segments and I'm added new user segment.So how I show newly added user segment on top of list on article visible options.

Data ultimo post: 29 lug 2022 · Prashant

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Prashant ha commentato,

Commento nella community Q&A - Help center and community
Community

Hi Dave Dyson,
Thanks for reply.
I have custom dropdown like "issue_type" with some options.Now I'm trying to add more dropdown options on that custom dropdown on help-center.how to add that based on Id? Or other script

Visualizza commento · Data ultima modifica: 04 giu 2022 · Prashant

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Prashant ha creato un post,

Post Q&A - Help center and community
How to add custom drop-down options on help-center
Hi Zendesk community, How to add more options on Zendesk custom drop-down using javascript or jQuery on help-center. Can anyone help on this

Data ultimo post: 03 giu 2022 · Prashant

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Prashant ha creato un post,

Post Feedback - Chat and Messaging (Chat)
Messaging proactive greetings multiple languages

How to display proactive greetings on multiple languages using messaging?

Data ultima modifica: 11 mag 2022 · Prashant

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