Ricerche recenti
Nessuna ricerca recente
Jeremy Prestidge
Data ingresso 28 mag 2021
·
Ultima attività 16 ott 2023
Seguiti
0
Follower
0
Attività totali
8
Voto
1
Abbonamenti
3
PANORAMICA ATTIVITÀ
BADGE
ARTICOLI
POST
COMMENTI NELLA COMMUNITY
COMMENTI AGLI ARTICOLI
PANORAMICA ATTIVITÀ
Ultima attività di Jeremy Prestidge
Jeremy Prestidge ha commentato,
To get our community more engaged after initially enabling it, we were hoping to be able to @mention any of our users with accounts to encourage them to join conversations. Is there any way to do this as they wouldn't have posted at all obviously when the community is first activated?
Visualizza commento · Data ultimo post: 16 lug 2023 · Jeremy Prestidge
0
Follower
0
Voti
0
Commenti
Jeremy Prestidge ha commentato,
Damn, not ideal at all!
Thanks!
Visualizza commento · Data ultimo post: 22 ago 2022 · Jeremy Prestidge
0
Follower
0
Voti
0
Commenti
Jeremy Prestidge ha commentato,
I've had the same issue - what was the resolution for you Rhys?
Visualizza commento · Data ultimo post: 21 ago 2022 · Jeremy Prestidge
0
Follower
0
Voti
0
Commenti
Jeremy Prestidge ha creato un post,
Hello, we currently export tickets using the incremental export api, but I'm wanting to find the latest public reply by an agent on a ticket. Essentially we're wanting to build some custom calculations for calculating SLAs, and can't find this value anywhere in the metrics or anywhere else in the API. Can anyone assist?
Thanks
Data ultimo post: 06 feb 2022 · Jeremy Prestidge
0
Follower
2
Voti
1
Commento