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Pete Dyche
Data ingresso 22 ott 2021
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Ultima attività 22 ott 2021
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Pete Dyche ha commentato,
Commento nella community Feedback - Ticketing system (Support)
Good morning
We too would appreciate the functionality to configure an automation to add the 'end user' to the CC field should they differ to the requester. This is required as our customers have multiple engineers working on issues and will not receive email notifications should our support team respond to their updates.
Can ZenDesk provide an ETA as this seems to have been requested by numerous people over a long period of time on this thread?
Thanks
Pete
Visualizza commento · Data ultimo post: 30 apr 2014 · Pete Dyche
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