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Hatim Shafique
Data ingresso 22 ott 2021
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Ultima attività 22 ott 2021
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Hatim Shafique ha commentato,
Though the list of items you currently cover seems long without automation, trigger and report update capability in the Rest api it seems quite incomplete there is no way to implement the missing scenario like routing of tickets, changing escalation paths etc..
Visualizza commento · Data ultimo post: 17 gen 2011 · Hatim Shafique
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Hatim Shafique ha commentato,
Even if we can get the capability of updating triggers and automation through the rest API we can implement our own solution. Right now the REST API is very primitive and does not allow updating anything other than the tickets.
Visualizza commento · Data ultimo post: 17 gen 2011 · Hatim Shafique
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