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Lacey Simpson
Data ingresso 16 ott 2021
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Ultima attività 27 ott 2021
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Ultima attività di Lacey Simpson
Lacey Simpson ha commentato,
Hi Dave,
It looks like our trigger must have been updated and that selection was removed. I just added it back, thank you very much!
Visualizza commento · Data ultimo post: 22 set 2021 · Lacey Simpson
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Lacey Simpson ha commentato,
For our alert "Notify Assignee of comment update", the assignee is also alerted when they have added a new comment to a ticket. Is there a way to stop that from happening?
Visualizza commento · Data ultimo post: 21 set 2021 · Lacey Simpson
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Lacey Simpson ha commentato,
This is a really useful tool, but how do you make sure End Users do not see this in the email thread as well as agents?
Visualizza commento · Data ultimo post: 14 set 2021 · Lacey Simpson
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