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Jade Kupa
Data ingresso 12 mag 2022
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Ultima attività 12 mag 2022
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Jade Kupa ha commentato,
This is great, I am having difficulty however with the Conversations. Currently, they are flowing through to the Open ticket trays, and can not be replied to in there, I have admin access and we do not use the conversations like a Live Chat, we want it to come through as a ticket to answer.
Can Messaging with flow builder web widget only be used if you transfer to a live agent? Not a normal ticket with a High SLA that will be answered in priority if the articles can not be solved?
Visualizza commento · Data ultimo post: 12 mag 2022 · Jade Kupa
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