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Data ingresso 07 nov 2022
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Zendesk Admin ha commentato,
CommentoEnd-user guide for Help Center
Gorka Cardona-Lauridsen
It looks like even the Agent only fields are visible to Customers. In my last test I was able to add some Agent only fields to the Customer Interface. Surprisingly, I was also able to see these fields as a Customer. Not sure if this was intended as a functionality. Please note that it was a custom theme.
Visualizza commento · Data ultima modifica: 07 nov 2022 · Zendesk Admin
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