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Kacey Zeccola's Avatar

Kacey Zeccola

Data ingresso 18 ott 2021

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Ultima attività 28 ott 2024

Zendesk Community Manager

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PANORAMICA ATTIVITÀ

Ultima attività di Kacey Zeccola

Kacey Zeccola ha commentato,

Commento nella community Q&A - Account and billing

Hi there - I have raised a private ticket on your behalf with our support team. A member of our team should respond shortly.

Visualizza commento · Data ultimo post: 15 ago 2024 · Kacey Zeccola

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Kacey Zeccola ha commentato,

Commento nella community Q&A - Help center and community
Hi Tom,
 
I apologize for any inconvenience this has caused, but I can see now that you are in communication with our support team via a private ticket to assist you with your renewal questions. Please continue to communicate there, but feel free to let us know if you continue to experience any issues.

Visualizza commento · Data ultimo post: 21 mar 2024 · Kacey Zeccola

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Kacey Zeccola ha commentato,

Commento nella community Feedback - Ticketing system (Support)
Hi Ignacio,
I see that you have a private ticket open with our team - they will continue to investigate this with you, but let us know if you have any other questions. 

Visualizza commento · Data ultimo post: 24 gen 2024 · Kacey Zeccola

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Kacey Zeccola ha commentato,

Commento nella community Q&A - Account and billing

Hi there, 

Thank you for bringing this to our attention. I have created a private ticket on your behalf where our support team will respond to you momentarily. I appreciate your patience!

Visualizza commento · Data ultimo post: 17 gen 2024 · Kacey Zeccola

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Kacey Zeccola ha commentato,

CommentoGetting started with Zendesk AI

Hi TradeX Admin I will create a private ticket to discuss this further with your account manager. You should be hearing from them shortly. 

Visualizza commento · Data ultimo post: 16 nov 2023 · Kacey Zeccola

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Kacey Zeccola ha commentato,

Commento nella community Q&A - Tickets and email
Hi Steve,
 
I have created a separate ticket on your behalf so our support team can work with you directly to recover the assignee field. 
 
You should receive an email shortly stating your ticket has been created and they will follow up with you as soon as possible.
 

Visualizza commento · Data ultimo post: 25 ott 2023 · Kacey Zeccola

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Kacey Zeccola ha commentato,

CommentoZendesk Customer Support

Hi Egi,

Apologies for the inconvenience here - I have submitted a ticket to our support team and a member of our team should be in touch shortly.

Visualizza commento · Data ultimo post: 18 ott 2023 · Kacey Zeccola

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Kacey Zeccola ha commentato,

CommentoHow to manage subscriptions and billing for Talk and Text

The link has been updated, thank you bill cicchetti!

Visualizza commento · Data ultimo post: 11 ott 2023 · Kacey Zeccola

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Kacey Zeccola ha commentato,

CommentoAccounts and billing

Hi D Hooper I'm glad to see that you were able to get in contact with your account manager today, but let us know if you need any further assistance.

Visualizza commento · Data ultimo post: 11 ott 2023 · Kacey Zeccola

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Kacey Zeccola ha commentato,

CommentoSubscriptions and licenses

Hi Marianne,

I'm sorry to hear about this - please hang tight while I track down the right folks for you internally.

Visualizza commento · Data ultimo post: 28 set 2023 · Kacey Zeccola

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