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Jim Gotti

Data ingresso 08 lug 2022

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Ultima attività 08 lug 2022

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Jim Gotti ha commentato,

Commento nella community Feedback - Ticketing system (Support)

It does not enstill confidence in the ZD product when we have to state, yet again,  "that the CSAT you are seeing is not an accurate representation"  of what is taking place.  

We utilize ZD with various integrations to other systems and it causes too much manual work to correct downstream services/reports that have bad data from an invalid CSAT that ZD calculates without the ability to delete erroneous satisfaction results. 

Visualizza commento · Data ultimo post: 08 lug 2022 · Jim Gotti

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