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Brandon Frei

Data ingresso 23 mag 2022

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Ultima attività 06 lug 2022

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Brandon Frei ha commentato,

CommentoPerforming calculations

In the section "before you start" there are two links to different articles that are recommended. They both link to the same article. The "Understanding Reports" link is the one that is incorrect. 

Visualizza commento · Data ultimo post: 17 giu 2022 · Brandon Frei

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Brandon Frei ha commentato,

CommentoWorking with articles in the knowledge base

Alex,

I think you were confused about my comment above. I am saying that the YouTube video is not showing up in our help center articles anymore. The link is correct and has "watch" and not "shorts" in the URL. On Monday 5/23 the only browser that was working was Chrome, but it was only working for me as an Admin. Now even chrome is not displaying the videos along with every other browser I have tried. Is there a known issue with this?

Visualizza commento · Data ultimo post: 27 mag 2022 · Brandon Frei

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Brandon Frei ha commentato,

CommentoWorking with articles in the knowledge base

When end users look at one of our help center articles with a YouTube link, the video is not showing up. When I am signed in as a Guide Admin and using Google chrome, it works. All other browsers are failing to show the YouTube video though. I have tried Brave, Edge, Firefox, and they all fail. The end user is also not seeing it with chrome. 

Visualizza commento · Data ultimo post: 23 mag 2022 · Brandon Frei

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