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Vanya Golomehova's Avatar

Vanya Golomehova

Data ingresso 11 ago 2022

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Ultima attività 26 giu 2024

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Ultima attività di Vanya Golomehova

Vanya Golomehova ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Your editor was showing the screenshot perfectly fine before submitting - now it is not so clear how this change is wasting my screen space… 

Visualizza commento · Data ultimo post: 19 giu 2024 · Vanya Golomehova

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Vanya Golomehova ha creato un post,

Post Feedback - Ticketing system (Support)

Hello,

 

since today I have ended up in Zendesk finding out that instead of O,P,S next to ticket status, now we have the full text Open, Pending, Solved and etc. This change has reduced my useful work area and now important parts of the subject is not visible anymore and replaced by … which is preventing from clicking on the exact necessary ticket as our tickets are usually with predefined subjects where at the end is the more important information.. 

 

Data ultimo post: 19 giu 2024 · Vanya Golomehova

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Vanya Golomehova ha commentato,

Commento nella community Feedback - Ticketing system (Support)

The reply at the bottom is succesfully hiding and making unusable my monitor. You should give the right to people to choose.

Visualizza commento · Data ultimo post: 11 ago 2022 · Vanya Golomehova

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