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Joey SALBERTER's Avatar

Joey SALBERTER

Data ingresso 22 ott 2021

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Ultima attività 05 dic 2024

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Ultima attività di Joey SALBERTER

Joey SALBERTER ha commentato,

Commento nella community Feedback - Apps and integrations (Platform)

Hello Zendesk,

Are you planning to make the Out of Office application usable by non-Admin users?

Currently, only Administrators can set agents to Unavailable, which is a serious security issue as we have to provide an Admin role to people who should not.

Thank you.

Visualizza commento · Data ultimo post: 05 giu 2023 · Joey SALBERTER

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Joey SALBERTER ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Devan La Spisa

Hello!

Do you have an update for us? Any plan to add "Time" value feature to the "Date" field?

Thank you,

Joey

Visualizza commento · Data ultimo post: 11 ago 2022 · Joey SALBERTER

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Joey SALBERTER ha commentato,

CommentoMultiple language support

Hello!

What if the end-user is created from an outgoing e-mail? We noticed that the end-user was created with "English US" as language, even if we contact the customer in another language.

Any way to go around that?

 

Visualizza commento · Data ultimo post: 31 gen 2022 · Joey SALBERTER

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