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Julia Goble

Data ingresso 18 apr 2024

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Ultima attività 08 lug 2024

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Julia Goble ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I would love to be able to show the parent ticket number in a view!!

It's great that we can now finally parent/child, but I have to go into the child to see the parent ticket number. That is an extra click for no reason. Please add a column for views to show the parent ticket number, please!

Visualizza commento · Data ultimo post: 08 lug 2024 · Julia Goble

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Julia Goble ha commentato,

Commento nella community Feedback - Ticketing system (Support)

First it said 2022. Then it said 2023….it's 2024 with no updates and it is still not on the mobile app.

This is VITAL for our technicians to be able to see linked tickets and create side conversation tickets in the field. Is there ANY update on this?

Visualizza commento · Data ultimo post: 18 apr 2024 · Julia Goble

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